Terms and Conditions
Welcome to Kind Mind Academy.
This page tells you the terms on which you may use ‘our sites’
whether as registered user or guest. Please read carefully before use. By using the site, you accept the terms and agree to obey them. If you don't accept them, please don't use the site.
2. Who We Are
‘Our sites’ are by WalkWell Limited trading as Kind Mind Academy.
Some important details about us:
Our registered office is at: Suite 1, 5th Floor, City Reach, 5 Greenwich View Place, London, United Kingdom, E14 9NN
Our trading office is at: East Drive, Carshalton Beeches, Surrey, United Kingdom, SM5 4PB
3. Use of the Site
You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.
Only use the site as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.
We frequently update the site and make changes to it, but we don't have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
By using the site, you agree to us handling this information and confirm that data you provide is accurate.
If you order goods or services from us through the site, your order will take place under this Terms and Conditions policy.
4. Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in the sites (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.
You are allowed to print one copy and download extracts of any page on the sites for your personal reference, but not for commercial use without a licence from us or our licensors. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them. You may not reproduce in any format (including on another website) any part of our sites (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our sites will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
5. Our Legal Responsibility to You
We do not guarantee the accuracy of material on our sites. As far as legally possible, we exclude legal responsibility for the following:
- Any loss to you arising from use of our sites
- Loss of income, profit, business, data, contracts, goodwill or savings
We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
We don't exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
6. Event Ticket Purchase / Refunds Policy
Purchased tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of venue or event time or date). Occasional variations may arise to this policy – refer to the refund and cancellation policy at time of event booking for full details.
Occasionally, an event may need to be cancelled or postponed by us for a variety of reasons. Venues are also subject to change. As soon as we are notified of any amendments we will contact all customers by email and by text message. If the event has been cancelled, you will be entitled to a face value refund, as the booking and transaction fees are non-refundable. If an event is rescheduled or moved venue, you are usually given the option of retaining your tickets for the new date/location, or claiming a face-value refund.
The email or text message will contain details on how to obtain this refund, or you can contact us by email on [email protected] for more information. In the event of an event being cancelled or postponed, Kind Mind Academy or its promoters cannot be held responsible for any costs incurred by the customer for travel, accommodation or any other related service. The right to admission to an event is reserved by Kind Mind Academy and event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion, and may from time to time carry out security searches.
Kind Mind Academy would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, declining to be searched, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings.
By purchasing you agree that the tickets are for the personal use of you and your party only, and will not be resold or transferred. Any resale or attempt to resell the tickets at a price higher than purchased will result in your orders being cancelled without prior notification.
In order to prevent fraud and to protect both parties, you may be asked to provide additional information after your booking so that we can verify your purchase.
We reserve the right to cancel any order that further to investigation we deem to be possibly of a fraudulent nature. These checks may include, but not be limited to, a request to be provided with an original credit or debit card statement, attempts to contact a customer by telephone, reference to records to check for other fraudulent activity at an address.
If you purchased something from us, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. If you pay by Credit/Debit card, your card details (Last four digits of card number, expiry date and the name on the card) will be stored on our Client Relationship Manager (Infusionsoft/Kajabi). If you wish to remove these card details from our system, please email us on [email protected]. If you do not wish to receive further updates, please unsubscribe using the link found in all emails, or by emailing [email protected] with Unsubscribe in the subject and using the email address you’re receiving mail from us.
7. Computer Offences
If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the sites will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You mustn't try to get access to our sites or server or any connected database or make any 'attack' on the sites. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via our sites.
8. Links to Our Sites
You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you.
You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the home page.
If you wish to make any use of material on our sites other than that set out above, please address your request to [email protected].
9. Links From Our Sites
Links from our sites to third party sites are only for information and provided in good faith. We do not accept responsibility for other sites or any loss you suffer from using them. Any use of third party sites are not covered in the Terms & Conditions of our sites. Please check the Terms & Conditions of each third party site before use.
The contents of our sites (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through our sites meet your specific requirements.
We change these terms from time to time and you must check them for changes because they are binding on you.
11. Applicable Law
The English courts have the only right to hear claims related to our sites, and all disputes are governed by English law.
12. Contact Us
Please email us at [email protected] to contact us about any issues.
Kind Mind Academy
Last Updated: 01 August 2021